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<h3>Interactive help for Hesk settings</h3>

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<a name="18"></a><p class="title">Server time offset</p>
<p>If your server time differs from your local time you can set the time difference here. Examples:<br />
server time: 12:30, local time: 13:30, set hours to <b>1</b> and minutes to <b>0</b><br />
server time: 12:30, local time: 14:45, set hours to <b>2</b> and minutes to <b>15</b><br />
server time: 12:30, local time: 09:30, set hours to <b>-3</b> and minutes to <b>0</b><br />
server time: 12:30, local time: 11:00, set hours to <b>-1</b> and minutes to <b>-30</b></p>

<a name="19"></a><p class="title">Daylight saving</p>
<p>ON if your country uses daylight saving time. Set to OFF to disable daylight saving time.</p>

<p>Do NOT turn this on if your server already adjusts for daylight saving time!</p>

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<a name="20"></a><p class="title">Time format</p>
<p>This is PHP date syntax for timestamps displayed by Hesk.</p>

<p><span class="wrong">Use only one space in the syntax (separating date and time), Hesk will use the space to break date and time into two lines!</span></p>

<p>For full syntax to use see <a href="http://www.php.net/date" target="_blank">PHP date manual</a>. Few examples you can use:</p>

<table border="1" cellspacing="0" cellpadding="4">
<tr>
<td><b><i>Setting</i></b></td>
<td><b><i>Result</i></b></td>
</tr>
<tr>
<td><b>Y-m-d H:i:s</b></td>
<td>2012-12-31 14:35:53</td>
</tr>
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<td><b>d/m/Y H:i:s</b></td>
<td>31/12/2012 14:35:53</td>
</tr>
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<td><b>m-d-Y H:i:s</b></td>
<td>12-31-2012 14:35:53</td>
</tr>
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<td><b>j-M-Y H:i:s</b></td>
<td>31-Dec-2012 14:35:53</td>
</tr>
<tr>
<td><b>j-M-Y g:ia</b></td>
<td>31-Dec-2012 2:35pm</td>
</tr>
</table>

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<a name="21"></a><p class="title">Admin link</p>
<p>If selected a link to admin panel will be displayed on the bottom of your <a href="../" target="_blank">help desk index page</a>.</p>

<a name="48"></a><p class="title">Submit notice</p>
<p>If checked, the <i>Submit a ticket</i> form will show a note (at the bottom)
saying the customer should double-check all the information entered and
that their IP address is being logged for security purposes.</p>

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<a name="56"></a><p class="title">Online Users</p>
<p>If checked HESK will show a list of users online in the last X minutes at the bottom of the help desk (in staff interface only).</p>

<a name="59"></a><p class="title">Updates</p>
<p>If checked HESK will automatically check for updates whenever you open the settings page.</p>
<p>For automatic update check to work your server must be connected to the Internet and have either cURL or allow_url_fopen enabled.</p>
<p>If disabled or required functions are missing, a manual &quot;Check for updates&quot; links will appear.</p>

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